Bibliografia estesa sulla valutazione della Qualità dei Siti Web

  • Hsu, C. L., Chang, K. C., & Chen, M. C. (2012). The impact of website quality on customer satisfaction and purchase intention: perceived playfulness and perceived flow as mediators. Information Systems and e-Business Management, 10(4), 549-570.
  • Chang, K. C., Chen, M. C., Hsu, C. L., & Kuo, N. T. (2012). Integrating loss aversion into a technology acceptance model to assess the relationship between website quality and website user's behavioural intentions. Total Quality Management & Business Exce
  • Sanders, J., & Galloway, L. (2012). Does the quality of websites vary by location? A study of urban and rural small firms in Scotland. Local Economy, 27(2), 119-135.
  • Chou, W. C., & Cheng, Y. P. (2012). A hybrid fuzzy MCDM approach for evaluating website quality of professional accounting firms. Expert Systems with Applications, 39(3), 2783-2793.
  • Bhattacharya, D., Gulla, U., & Gupta, M. P. (2011). Validation of E-Commerce Portal Service Quality Scale in E-Government Portal. Asia Pacific Business Review, 7(2), 13-24.
  • Saha, R., & Grover, S. (2011). Critical factors of website performance: a graph theoretic approach. International Journal of Web Science, 1(1), 54-98.
  • Ghandour, A., Benwell, G. L., & Deans, K. R. (2011). Measuring the Performance of eCommerce Websites: An Owner's Perspective. Pacific Asia Journal of the Association for Information Systems (PAJAIS).
  • Dominic, P. D. D., Jati, H., Sellappan, P., & Nee, G. K. (2011). A comparison of Asian e-government websites quality: using a non-parametric test. International Journal of Business Information Systems, 7(2), 220-246.
  • Tezza, R., Bornia, A. C., & Andrade, D. F. D. (2011). Measuring web usability using item response theory: Principles, features and opportunities. Interacting with Computers, 23(2), 167-175.
  • Granić, A., Mitrović, I., & Marangunić, N. (2011). Development of the evaluation form for expert inspections of web portals. In Web Engineering (pp. 383-386). Springer Berlin Heidelberg.
  • Saha, R., & Grover, S. (2011). Critical factors of website performance: a graph theoretic approach. International Journal of Web Science, 1(1), 54-98.
  • Wells, J. D., Valacich, J. S., & Hess, T. J. (2011). What Signals Are You Sending? How Website Quality Influences Perceptions of Product Quality and Purchase Intentions. MIS Quarterly, 35(2), 373-396.
  • Aldàs-Manzano, J. N., Curràs-Pérez, R., & Sanz-Blas, S. (2011). Online information quality as determinant of perceived risk reduction in e-commerce: an application to apparel virtual stores. International Journal of Internet Marketing and Advertising, 6
  • Byun, D. H., & Finnie, G. (2011). Evaluating usability, user satisfaction and intention to revisit for successful e-government websites. Electronic government, an international journal, 8(1), 1-19.
  • Zhuo, J., Xiao, J. Z., & Zhou, M. (2011). Development of website quality dimensions of home appliance enterprises based on exploratory factor analysis. Advanced Materials Research, 204, 1920-1923.
  • Tsai, W. H., Chou, W. C., & Leu, J. D. (2011). An effectiveness evaluation model for the web-based marketing of the airline industry. Expert Systems with Applications, 38(12), 15499-15516.
  • Cheng-Kui Huang, T., & Huang, C. H. (2010). An integrated decision model for evaluating educational web sites from the fuzzy subjective and objective perspectives. Computers & Education, 55(2), 616-629.
  • Büyüközkan, G., Arsenyan, J., & Ertek, G. (2010). Evaluation of e-learning web sites using fuzzy axiomatic design based approach. International Journal of Computational Intelligence Systems, 3(1), 28-42.
  • Liu, Y., Chen, X., & Wang, X. (2010). Evaluating Government Portal Websites in China. In PACIS (p. 88).
  • Tomlin WC. (2010). 24 Usability Testing Tools, http://www.usefulusability.com/24-usability-testing-tools [11 December 2010].