Bibliografia estesa sulla valutazione della Qualità dei Siti Web

  • Wixon, D. (2003). Evaluating usability methods. Minneapolis (MN), Dray & Associates.
  • Dix, A., Finlay, J., Abowd, G. & Beale, R. (2003). Human computer interaction. London, Prentice Hall.
  • WP5 (a), Handbook for quality in cultural Web sites - Improving quality for citizens, 6 novembre 2003
    http://www.minervaeurope.org/publications/qualitycriteria1_2draft/qualitypdf1103.pdf
  • WP5 (b), Index of Quality criteria for Public Cultural Web Applications - Recommendations and Guidelines, 18 marzo 2003
    http://www.minervaeurope.org/structure/workinggroups/userneeds/documents/Indexhandbook5.pdf
  • WP5 (c), Manuale per la qualità dei siti Web culturali - Criteri, linee guida e raccomandazioni generali, Abstract, novembre 2003
    http://www.minervaeurope.org/events/parma/comunicatistampa/manuweb.pdf
  • Zeldman J., Designing with Web standards. Indianapolis, USA: New Riders Press, 2003
  • Dumas, J. S. (2003). User-based evaluations. In Jacko, J. A. & Sears, A. (a cura di), The human-computer interaction handbook (1093-1117). Lawrence Erlbaum Associates.
  • Feliciati P., WP5 - Guidelines of Quality for public Cultural Web Applications and the managing of web contents, lucidi a margine della presentazione della prima versione del Quality Handbook, Corfù, 2003
    http://www.minervaeurope.org/events/documents/feli
  • Franch M. E Mich L. Evaluating And Designing The Quality Of Web Sites to be published in IEEE Multimedia 2003
  • Franch M., eTourism Project Research Areas and Second-year Results, Quaderni DISA n° 79, Maggio 2003
  • Nielsen J. (2003). Return on Investment for usability. Alertbox. www.useit.com/alertbox/roi-first-study.html.
  • Afuah A, Tucci C. (2003). Internet Business Models and Strategies. McGraw Hill: Boston (MA).
  • ISO/IEC TR 9126-2 (2003). Software engineering - Product quality - Part 2: External metrics
  • ISO/IEC TR 9126-3 (2003). Software engineering - Product quality - Part 3: Internal metrics
  • Jacobs J.(ed.), W3C Technical Architecture Group, "Architecture of the World Wide Web", W3C Working Draft, Dec. 2003
    http://www.w3.org/TR/webarch/
  • Wixon D. (2003). Evaluating usability methods: why the current literature fails the practitioner. Interactions 2003; 10(4): 28-34. DOI= http://doi.acm.org/10.1145/838830.838870.
  • MINERVA WP5. (2003). Index of Quality criteria for Public Cultural Web Applications - Recommendations and Guidelines. www.minervaeurope.org/structure/workinggroups/userneeds/documents/Indexhandbook5.pdf.
  • Mich L, Franch M, Gaio L. (2003). Evaluating and Designing the Quality of Web sites. IEEE Multimedia 10(1): 34-43.
  • Zhao, Jensen J. (2003). Web design and development for e-business. Prentice Hall.
  • McMillan, S., Hwang, J. S. & Lee, G. (2003). Effects of structural and perceptual factors on attitudes toward the website. Journal of Advertising Research 43(4), 400 409