Bibliografia sulla valutazione della Qualità dei siti turistici

  • Wöber, K.W., Scharl, A., Natter, M., and Taudes, A. Success Factors of European Tourism Web Sites.In K.W. Wöber, A. Frew, M. Hitz (Eds.) Information and Communication Technologies in Tourism. ENTER 2002. Proceedings of the International Conference in Inns
  • Baggio R., Turismo e Web - Guida alla progettazione e realizzazione di un sito di qualità, Provincia di Rimini, Assessorato al Turismo, 3 ottobre 2001
    http://www.iby.it/itc/baggio_rn.pdf
  • Govers R., Go M., Virtual and Physical Tourism Destinations: How to Measure Consumers' Evaluations, in: Sheldon P., Wöber K., Fesenmaier D. (eds.), Information and Communication Technologies in Tourism 2001, Proceedings of the International Conference in
  • O'Leary, J. T., Morrison, A. M., Jing, S., et al. (2001). Predicting Usage of the Internet for travel bookings: An exploratory study. Information Technology & Tourism, 4(1), 15-30.
  • Wöber, K.W. A Heuristic Model for Benchmarking SME Hotel and Restaurant Businesses on the Internet. Journal of Quality Assurance in Hospitality and Tourism, vol. 2, n. 3/4, pagg. 49-70, 2001
  • Wöber, K.W., Scharl, A., Natter, et al (2001). Content analysis eTourism: Competitiveness and success factors of European tourism Web sites. European Forum Alpbach: eBusiness / Europe
    http://bibemp2.us.es/turismo/turismonet1/...
  • WTO. (2001). E-Business for tourism: Practical guidelines for tourism destinations and businesses. Madrid, WTO Business Council
  • Bauernfeind, U., Wöber, K.W., Scharl, A., Bauer, C., Natter, M., and Taudes, A. The Evaluation of European Cities' Tourism Offices' Web SitesInformation Technology & Tourism, Vol. 3, pp. 41-58, 2000
  • Buhalis Dimitros, Marketing the competitive destination of the future, Tourism Management n° 21, 2000
  • Buhalis, D., Spada, A. (2000) Destination Management Systems: Criteria of Success - An Exploratory Research . Information Technology & Tourism, Vol. 3, pp. 41-58, 2000
  • Fesenmaier, D. & Pan, B. (2000). A typology of tourism-related Web sites: Its theoretical background and implications . Information Technology & Tourism, 3(3/4), 155-166.
  • Jung, T. H., Butler, R. Perceptions of Marketing Managers of the Effectiveness of the Internet in Tourism and Hospitality Information Technology & Tourism, Vol. 3, pp. 167-176, 2000
  • Marcussen, C.H. (2000) Trends in European Internet Distribution of Travel and Tourism Services. Research Centre of Bornholm, Nexo, Denmark
  • Martini U., L'impatto di Internet sulla struttura del mercato turistico leisure. Un'analisi comparata nei settori del turismo organizzato e del turismo fai da te, Quaderni DISA n° 36, ottobre 2000
  • O'connor1, P., Frew, A. J. Evaluating Electronic Channels of Distribution in the Hotel Sector: A Delphi Study . Information Technology & Tourism, Vol. 3, pp. 177-193, 2000 Benchmarking Tourism Destinations in the European Union. In P. Sheldon, K. Wöber, D
  • Pan, B. , Fesenmaier, D.A Typology of Tourism-Related Web Sites: Its Theoretical Backgound and Implications . Information Technology & Tourism, Vol. 3, pp. 155-166, 2000
  • Pechlaner H., Managing Tourist Destination: Why and How, in: Manente M., Cerato M., (a cura di), From Destination to Destination Management and Marketing, Atti della V CISET International Conference, Venezia, Cafoscarina, 2000
  • Pröll, B. & Retschitzegger R. (2000). Discovering next-generation tourism information systems – A tour on TIScover. Journal of Travel Research, 39(2), 182–191.
  • Tierney, P. (2000) Internet-Based Evaluation of Tourism Web Site Effectiveness: Methodological Issues and Survey Results. Journal of Travel Research, 39, 212-219
  • Wöber, K.W. and Gretzel, U. (2000) Tourism Managers' Adoption of Marketing Decision Support Systems. Journal of Travel Research, 39, 172-181