Bibliografia sulla valutazione della Qualità dei siti turistici

  • Wöber, K.W. Benchmarking Hotel Operations on the Internet: A Data Envelopment Analysis Approach. Information Technology and Tourism, vol.3, n. 3/4, pagg. 195-212, 2000
  • Buhalis, D., Spada, A. Destination Management Systems: Criteria for Success: An Exploratory Research . Information Technology & Tourism, Cognizant Comm. Corp., USA, Vol. 2, pp. 97-113, 1999
  • Marcussen, C. H. (1999). Internet distribution of European travel and tourism services: The market, transportation, accommodation and package tours. Bornholm, Forkningscenter.
  • Miller F.R. & Procaccino, J.D. (1999). Tourism on the World Wide Web: A comparison of Web sites of United States- and French-based businesses. Information Technology & Tourism, 2(3/4), 173-183.
  • Morrison A.M., Taylor S., Morrison A.J., Morrison A.D. Marketing Small Hotels on the World Wide Web. Information Technology & Tourism, Cognizant Comm. Corp., USA, Vol. 2, pp. 97-113, 1999
  • Procaccino J.D., Miller F.R. Tourism on the World Wide Web: A Comparison of Web Sites of United States- and French-Based Businesses in H. Werthner (ed) Information Technology & Tourism, Vol. 2, Cognizant Comm. Corp., USA, pp. 173-183, 1999
  • Weeks P., Crouch I. Sites for Sore Eyes: An Analysis of Australian Tourism and Hospitality Web Sites. in H. Werthner (ed) Information Technology & Tourism, Vol. 2, Cognizant Comm. Corp., USA, pp. 153-172, 1999
  • Werthner H., Klein S., Information Technology and Tourism. A Challenging Relationship, Vienna, Springer Computer Science, 1999
  • WTO (World Tourism Organization), Marketing Tourism Destination Online - Strategies for the Information Age, WTO Business Council Publications, Settembre 1999
  • Ziltener W., La creazione di destinazioni in Svizzera, 1999, in: Mussner R., Pechlaner H
  • Keller P., Destination Marketing: Strategic Questions, in: AIEST (International Association of Scientific Experts in Tourism), Destination Marketing, Reports of 48th Congress, Marrakech, Marocco, St. Gall (CH), Publications of the AIEST, vol. 40, 1998
  • Leiper N., Tourism Management, Melbourne, RMIT Press, 1995
  • Schertler W., Tourismus als Informationsgeschäft, Vienna, Ueberreuter, 1995
  • Pearce D., Tourist Development, New York, Wiley, 1989
  • Anckar, B., Walden, P. Self-Booking of High- and Low-Complexity Travel Products: Exploratory Findings . Information Technology & Tourism, Vol. 4, pp. 151-165
  • Blum, V., Fallon, J. Welsh Visitor Attraction Web Sites: Multipurpose Tools or Technological Tokenism? . Information Technology & Tourism, Vol. 4, pp. 191-201
  • Brunetti F., Il Destination management: aspetti problematici, significato e percorsi alla ricerca di una qualità ad effetto prolungato, in: Franch M. (a cura di), Destination management: Governare il turismo tra locale e globale, Torino, Giappichelli, 200
  • Franch M., Martini U., "Il ruolo delle tecnologie per l'informazione e la comunicazione nello sviluppo delle politiche di marketing delle destinazioni turistiche alpine", congresso Internazionale Le tendenze del Marketing in Europa, Ecole Supérieure de Co
  • Law, R., Leung, K. Online Airfare Reservation Services: A Study of Asian-Based and North American-Based Travel Web Sites Information Technology & Tourism, Vol. 5, pp. 25-33
  • Main, H. C. The Expansion of Technology in Small and Medium Hospitality Enterprises With a Focus on Net Technology . Information Technology & Tourism, Vol. 4, pp. 167-174